Better commuter experience

NEC Asia Pacific orchestrates a better commuter experience through innovative technologies.

Singapore, 22 April 2016 

NEC Asia Pacific today announced it will be implementing a suite of innovative technologies for SMRT Buses Ltd, a Singapore public transport service provider, at the Woodlands Temporary Bus Interchange. In a Living Lab concept, the bus interchange showcases how the fusion of different technologies such as Internet of Things (IoT), video analytics and software-defined networking (SDN) solutions come together to provide real-time gathering of intelligent information to improve commuter experience and bus transportation services.

The temporary bus interchange is feature-packed with the latest information system to assist each commuter in their journey. Via interactive information panels, NEC Asia Pacific has implemented the Passenger Information System which provides real-time bus and train departure timings, in addition to bus service traffic footages. Other features include bus route, fares and estimated travelling time; map and journey planner; 3-D directory and vicinity location finder; customer feedback and virtual assistance as well as charging of mobile devices.

NEC Asia Pacific and SMRT Buses have commenced trials on other features such as video analytics technology and face and fingerprint matching technology. These are expected to be fully implemented by end of the year. For the safety and security of commuters, video analytics technology will be utilized to analyze changing behavioral patterns of people and age/gender profiles of people. These data can also help in bus schedule planning and optimization.

To manage a highly complex and sophisticated IT system at the temporary bus interchange, software-defined networking solutions is used to flexibly manage new and existing network issues as it is able to increase the efficiency of the network leading to a more improved and sustainable social infrastructure.

NEC will also introduce its world No. 1* face and fingerprint matching technology to provide a seamless operation flow for better bus asset management and other smart energy features that uses NEC’s IoT technology to promote an eco-living environment.

“SMRT Buses is constantly seeking innovative ways to better serve our commuters and communities along our bus network. We do so by working with industry partners like NEC Asia Pacific to leverage on Big Data analytics, info-comms and telematics technology to run bus services with improved safety, reliability, operational and cost efficiencies as well as great service for our commuters to have a better journey with us. The Woodlands Temporary Bus Interchange is a case in point. Although the interchange will be used for about three years, we collaborated with NEC to install a suite of user-friendly, community-focused and commuter-centric systems to enhance the commuting experience while introducing a quantum leap in the way a bus interchange is managed and operated, 24/365. This partnership model with NEC has proven to be a successful one and will pave the way for future collaborations between NEC and SMRT Buses,” said Mr Tan Kian Heong, Vice President, SMRT Buses Ltd.

“Since 2014, NEC and SMRT have worked together to implement Singapore’s first telematics system. We are happy to continue to build on this relationship with SMRT to co-create and implement NEC’s suite of innovative technologies at the Woodlands Temporary Bus Interchange, which delivers our initiatives in showing how technology benefits customers and communities,” said Lim Kok Quee, Managing Director, NEC Asia Pacific.

*Ranked top in speed and accuracy in tests conducted by the US National Institute of Standards and Technology (NIST)

About NEC Asia Pacific Pte Ltd

 Singapore-based NEC Asia Pacific (NEC APAC) is the regional headquarters for NEC Corporation (HQ: Japan) in the Asia Pacific region (South and Southeast Asia and Oceania). As a leading infocommunications technology provider, NEC APAC provides innovative solutions and infrastructure to enhance the quality of life for citizens and the community. NEC APAC’s expertise includes solutions for carrier networks, biometric identification, enterprise applications and infrastructure, unified communications, multimedia displays and smart energy, as well as the provision of managed services and contact centre services regionally.

Our regional competency centres, together with our research laboratories, provide cutting-edge public safety and cybersecurity technologies and solutions to enable safer cities, with a vision to create a brighter future.

For more information, please visit http://sg.nec.com.

PRESS CONTACTS for NEC Asia Pacific

Masako Hirano
+65 6379 2570             +65 9018 6652
M-hirano@nec.com.sg

Adeline Sim
+65 6379 2571           +65 9615 7590
adeline_sim@nec.com.sg

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